Reimbursement and patient contribution

At the Eisenhower Clinic, we believe it is important that you know in advance what to expect. On this page we explain when your healthcare costs are reimbursed and in which situations a patient contribution may apply.

Contracted health insurance providers (2026)

The Eisenhower Clinic has contracts with a number of Dutch health insurance providers. If you are insured with one of these providers, all your healthcare costs are fully reimbursed and no patient contribution applies. This includes: consultations, diagnostic tests, outpatient treatments and surgical procedures performed in the operating theatre.

Full reimbursement also applies to patients insured through: Regeling Ziektekostenverzekering Militairen (SZVK, Military Health Insurance Scheme), the Regeling Medische zorg Asielzoekers (RMA, Healthcare Scheme for Asylum Seekers) and the Regeling Medische zorg Oekraïense Ontheemden (RMO, Healthcare Scheme for Ukrainian Refugees).

If you are unsure whether your insurance is included, please feel free to contact us.

Non-contracted insurance providers: what does this mean for you?

Even if the Eisenhower Clinic does not have a contract with your health insurance provider, you are still welcome to receive care with us. In most cases, no patient contribution is required. Below we explain how this works.

Consultations and outpatient treatments

For consultations and outpatient treatments, no patient contribution applies. This applies to all patients, regardless of your insurance provider or policy type. Your healthcare costs for these treatments are reimbursed by your insurer. Any difference between the reimbursed amount and our invoice is not charged to you.

Surgical procedures in Zwaagdijk

If you undergo a surgical procedure in the operating theatre in Zwaagdijk, no patient contribution applies. This applies to all patients, regardless of insurance provider or policy type. Even if your insurer does not reimburse the full amount of the treatment, the non-reimbursed part is covered by the Eisenhower Clinic.

Surgical procedures at other locations

If you undergo a surgical procedure at another Eisenhower Clinic location, a patient contribution may apply in some cases. This depends on your insurance provider and policy type. In such cases, you will always receive a clear quotation in advance, so you know exactly what to expect and can make an informed decision before proceeding. You can view an overview of patient contributions for the most common surgical procedures at locations other than Zwaagdijk (for patients with non-contracted insurance policies).

Referral letter

For reimbursement by your Dutch health insurance provider, a referral letter is required. This referral can be issued by your general practitioner (GP), occupational physician, or medical specialist. The referral date must be before your first appointment at the Eisenhower Clinic.

Invoices

After your visit to the Eisenhower Clinic, you will receive an invoice from Infomedics. You do not need to pay this invoice immediately. You will first receive reimbursement from your health insurance provider. Please follow the steps in the declaration process as instructed. Please check the website of Infomedics for more explanation about the invoicing and declaration process.

Deductible (own risk)

Our care is covered under the Dutch basic health insurance. This means your insurer will first apply the mandatory deductible before reimbursing your treatment costs.

You pay the deductible in the year in which your treatment starts. This applies regardless of whether you have a combination, in-kind (natura), or reimbursement policy. The mandatory deductible in the Netherlands is €385 per year, as in all hospitals and clinics.

If your insurer receives the invoice directly from us, you will usually receive a separate invoice from your insurer for any remaining deductible. If you submit the invoice yourself, the deductible is usually deducted from the reimbursement.

International insurance

If you are insured outside the Netherlands, no referral letter is required. In most cases, you pay the consultation costs yourself and submit the invoice to your insurer for reimbursement. For surgical treatments, we can often make direct arrangements with international insurers.

You can view our self-pay (passant) rates for patients without Dutch health insurance on our website.

Questions?

If you have any questions about reimbursement or patient contributions, please contact us at infomedics@eisenhowerkliniek.nl.

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